About Us

behind the scenes at Metadata Engineering

Welcome

With your team’s needs in mind, I’ve curated some content for you to review, make comparisons, and ultimately choose an exemplary fit that takes your business to the next level. We are here with you every step of the way. Connect with me to discuss your options.

Ryan Harrelson
Metadata Engineering

About Us

Metadata Engineering believes that companies are comprised of people and technologies. We were founded on the principles of ensuring that a company’s Technology service management organization is aligned with the business’ larger, more strategic objectives. Metadata Engineering takes pride in their ability to match a technology to an improved business objective and not try and force a business objective to match a specific technology. This is accomplished through a well defined discovery process that is run by leaders in each of their fields of study all of which have over 20 years of experience. We become an extension of your organization in any way that we can.

With a strong foundation of best in breed professionals and a large breath of partnerships, Metadata Engineering is always able to look at any goals from all necessary viewpoints to begin matching a solution. Let us join your team so we can achieve success together.

Technology Overview

Control Centers

Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider's software.

A CCaaS model allows businesses to purchase only the technology they need, reducing the need for internal IT support.

SD-WAN

Also referred to as Software Defined Wide Area Network, is an application-aware, over-the-top WAN connectivity service that uses policies to determine how application flows are directed over multiple underlay networks, irrespective of the underlay technologies or service providers who deliver them.

Security

Cybersecurity is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks.

It's also known as information technology security or electronic information security.